Payment

You may pay for your purchases through the Website using a credit card (Visa or Mastercard). All credit card payments are subject to verification and authorisation by the card issuer. If the issuer does not authorise payment , L’Oréal shall not be liable for any delay or failure to deliver and we will be unable to conclude any order with you. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order. If you have any issues faced during payment, please contact us at [email protected].

As email is not a secure method of transmitting credit card information, we advise that for your protection you do NOT send credit card information via an e-mail message to Customer Service.

If you cannot find the answer to your question here, you may wish to contact us at [email protected] or WhatsApp our e-Beauty Advisor and we will do our best to assist you. Alternatively, contact us via this Contact us form:

Our beauty advisors will be happy to assist you.